Our Services | Luxury Residential Management LLC

Miami Luxury Estate Management

Let Us Manage Your Miami Luxury Home

Our experienced, knowledgeable, professional and insured team of residential managers are committed to the impeccable preservation of each residence.

Management Services

Weekly Property Inspections
- General Security
- Air Conditioning
- Electrical and Plumbing
- Mold, Mildew, and Water Leaks
- Pest Control
- Pool, Landscape, and Irrigation
- Residence Upkeep
Emergency Property Security Alert On-Call
Emergency Maintenance On-Call
Residence Full or Part-time Staff Management
Renovation/Construction Project Management
Hurricane Preparedness

Vendor Management

Cleaning, Laundry, Ironing and Dry Cleaning Services
Interior Plants and Aquarium Services
Lawn, Pool and Tennis Court Maintenance
Maintenance and Repair Services
Pest Control Inspections and Treatment
Automobile Detailing and Maintenance

Specialty Services

Pre-Arrival Grocery Shopping and Floral Arrangements
Personal Shopping – Supplies and Gifts
Holiday Décor Design, Installation and Removal
Administrative, Bill Paying and Notary Services
Residence Deliveries
Mail and Package Services

Client Representation

Liaison with Architects, Engineers, Contractors, Interior Designer and Real Estate Agents
Appearing on the Client’s behalf to Represent the Property
Working with Associations, Building Management, and Boards.

The LRM Estate Managers are trained to uphold the highest standards in service

Attributes of a Highly Effective Residence Manager

Residence Maintenance and Preservation Protocol

The Residence is treated as a museum; all aspects are to be kept in perfect condition. All maintenance and repair items are to be reported to the Client and Client Representative with photos.

Estate Manager's Commitment to Family Service

As an Estate Manager, we are to always serve the best interests and desires of the Family. Our primary responsibility is to be of service to them.

Prioritizing Security and Confidentiality

Security and confidentiality are of most importance to the Family.

Attention to Every Detail

Eye for detail; being a perfectionist is crucial. Each property has a Residence Photo Manual as to how everything is to be placed; therefore for example, one has to have an eye if the chairs are in perfect alignment, are the pens placed in the crystal holders in the exact same position, is the silver polished, is the shower water temperature as indicated on the dial, is the room temperature as indicated on the Smart Home System, is there moss covering the base of the orchids, are the fingerprints removed from the iPads, are the items on the tables/desks in proper position.

Comprehensive Estate Management Protocols

Specific Protocols and Checklists have been established for the Resident Manager and Staff (or contracted housekeepers).

Estate Management Protocol
Monthly/Quarterly Maintenance Checklist
Pre-Arrival Checklist
Arrival Day Checklist
Natural Disaster Preparedness
Staff Checklist
Vendor List

Leadership with a Team Focus

Lead with a team focus. Staff (contracted vendors) is/are key to how smoothly the Residence operates. LMR Managers, lead with an “enrollment” leadership style rather than “command”. Each staff member (contracted housekeeper) has responsibilities that are critical to the success of the Team.

Ensuring Seamless Communication

The Client Representative is our backbone support as they have direct communication with the Family. Our direct communication with the Family is limited, first funnel is typically through the Client Representative. They typically will assist in contract reviews and requesting required insurance coverage for all project-based work at the property.

Understanding Residential Maintenance for Smooth Operations

Logistic coordination; there are many facets to operating the Residence. An understanding of residential maintenance and construction is extremely helpful.

Effective Task Management

Organization of Tasks:

Family Requests and Approvals (Priorities)
General Tasks
Off Season Tasks

Optimizing Updates

Precise communication; keep communication to the point and use a brief bulleted format to provide updates with supporting photos.

Our Commitment to Excellence

Core Values

We listen, we care, we serve from integrity
We take 100% responsibility
We do what we say we will do
We practice open, real communication
We face challenges with optimism
We innovate and constantly improve
We do the right thing

The LRM Team looks forward to being of Service!

Success Stories

What Our Customers Are Saying

B.H.

Eddie and the team always go above and beyond and surpass expectations. I can't say enough about their thoroughness and attention to detail. From routine property inspections to emergency appointments and last-minute problems, ...

K.C.

Luxury Residential Management has managed our North Bay Road homes in Miami Beach for over 6 years. During that time, Eddie Miller and his highly, qualified staff have maintained the homes in pristine condition. I have great re...

Wendy C.

Service, quality, and excellence characterize them!

Ismael L.

It was a pleasure to have had the opportunity to get to know the work of Mr. Leon and Mr. Javier and sub-concern because everything is also in optimal conditions, as it is availability to serve to the client.

Y.P.

We’ve have a couple of our houses with Luxury Residential and have nothing but great things to say. The team is always very responsive and everything gets done in a timely manner. Definitely recommend!

Justina Longina C.

I have seen first hand the passion and commitment of the staff. They work tirelessly to fulfill their clients’ needs and demands. There is no other word than "exceptional" to express my assessment of their performance. I truly ...

J.C.P.

Luxury Residential Management constantly strives to provide an excellent customer service experience. They are professional, responsive, and have good-quality individuals in their team. Their vast experience and knowledge of th...

Y.S.

Thank you for everything that you have done and continue to do! Your team is incredible and sets the gold standard for all the properties!

J. & C.

Hi Guys! We just received the most beautiful floral arrangement. Thank you so much! So very thoughtful of you! Our home looks beautiful and so well taken care of such a lovely re-entry. We truly appreciate the wonderful care.

B.H.

Eddie and the team always go above and beyond and surpass expectations. I can't say enough about their thoroughness and attention to detail. From routine property inspections to emergency appointments and last-minute problems, ...

K.C.

Luxury Residential Management has managed our North Bay Road homes in Miami Beach for over 6 years. During that time, Eddie Miller and his highly, qualified staff have maintained the homes in pristine condition. I have great re...

Ismael L.

It was a pleasure to have had the opportunity to get to know the work of Mr. Leon and Mr. Javier and sub-concern because everything is also in optimal conditions, as it is availability to serve to the client.

Y.P.

We’ve have a couple of our houses with Luxury Residential and have nothing but great things to say. The team is always very responsive and everything gets done in a timely manner. Definitely recommend!

Justina Longina C.

I have seen first hand the passion and commitment of the staff. They work tirelessly to fulfill their clients’ needs and demands. There is no other word than "exceptional" to express my assessment of their performance. I truly ...

J.C.P.

Luxury Residential Management constantly strives to provide an excellent customer service experience. They are professional, responsive, and have good-quality individuals in their team. Their vast experience and knowledge of th...

Y.S.

Thank you for everything that you have done and continue to do! Your team is incredible and sets the gold standard for all the properties!

J. & C.

Hi Guys! We just received the most beautiful floral arrangement. Thank you so much! So very thoughtful of you! Our home looks beautiful and so well taken care of such a lovely re-entry. We truly appreciate the wonderful care.

B.H.

Eddie and the team always go above and beyond and surpass expectations. I can't say enough about their thoroughness and attention to detail. From routine property inspections to emergency appointments and last-minute problems, ...

K.C.

Luxury Residential Management has managed our North Bay Road homes in Miami Beach for over 6 years. During that time, Eddie Miller and his highly, qualified staff have maintained the homes in pristine condition. I have great re...

Work With Us

At Luxury Residential Management, we deliver exceptional 5-star service with integrity, taking full responsibility for our actions. Committed to open communication and continuous improvement, we handle your luxury estate needs with care and precision.

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Services

Let Us Manage Your Miami Luxury Home

Management Services

Vendor Management

Specialty Services

Client Representation

Attributes of a Highly Effective Residence Manager

Residence Maintenance and Preservation Protocol

Core Values

What Our Customers Are Saying

Wendy C.

Areas We Service

Miami

Miami Beach

Fisher Island

Coral Gables

Work With Us

Follow Me on Instagram

Best Estate Management

Contact Details

Luxury Residential Management LLC

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